Website Privacy Policy

Effective Date: December 19, 2024

Website:

www.truenorthmarketing.ai

Owner:

TrueNorth Marketing LLC

Contact Information:

Email: [email protected]
Phone: (703) 570-4505

Address: 10306 Eaton Pl Suite 300, Fairfax, VA 22030

Purpose of This Privacy Policy

This Privacy Policy explains how TrueNorth Marketing LLC ("we," "us," "our") collects, uses, and protects your personal data. It also outlines your rights regarding the personal data we hold and how you can exercise these rights. This policy applies to all users of www.truenorthmarketing.ai (the "Site").

Data We Collect and Why

We collect the following data to enhance your experience and achieve the purposes described below:

Automatically Collected Data:

• - Links clicked

• - Content viewed

• - Browser and device information (e.g., IP address, operating system)

Data You Provide:

• - Name, email, phone number, and other contact information when you fill out forms on our Site.

• - Any additional information shared via communication with us

Legal Basis for Data Collection (GDPR Compliance):

We collect your data based on the following lawful bases:

1. Consent: When you opt-in to provide your information (e.g., form submissions).

2. Contractual Obligation: To perform services you request.

3. Legitimate Interests: To analyze website usage and improve our services.

How We Use Your Data

We use your personal data to:

1. Provide tailored marketing solutions.

2. Analyze website performance and user engagement (e.g., A/B tests).

3. Improve our services and respond to inquiries.

   
   Who Has Access to Your Data

   
   We share your data only as needed:

   
   Internally:

Employees who require access for business purposes.

Externally:

• - Trusted third-party service providers (e.g., cloud storage, analytics) under strict confidentiality agreements.

• - Legal authorities, if required by law or legal proceedings.

• - Potential buyers in case of a business sale, under confidentiality.

  
  Note:

If you click on links to other websites, we are not responsible for their privacy practices.

Retention of Data

We retain your data for as long as necessary to fulfill its purpose or as required by law:

• - Contact data: Retained for 12 months unless you request deletion.

• - Analytics data: Retained for up to 24 months for performance analysis.

• You will be notified if retention policies change.

  
  How We Protect Your Data

We use industry-standard security measures, including:

• - Strong encryption for data transmission and storage.

• - Secure, access-controlled servers.

• - Employee confidentiality agreements, with termination for breaches.

While we take every precaution, no method is 100% secure. By using the Site, you acknowledge and accept these risks.

Your Rights (GDPR and CCPA Compliance)

You have the following rights:

1. Access: Request a copy of the data we hold about you.

2. Correction: Update or correct your data.

3. Deletion: Request that your data be deleted.

4. Objection: Opt-out of data processing based on legitimate interests.

5. Portability: Request a transfer of your data to another service provider.

6. Consent Withdrawal: Revoke your consent at any time.

To exercise these rights, contact us at: [email protected]

Cookies and Tracking Technologies

While we do not use traditional cookies, we may use similar tracking technologies for analytics. You can disable tracking in your browser settings, though this may affect your experience on the Site.

Children’s Privacy (COPPA Compliance)

We do not knowingly collect data from children under 13. If a child has provided personal data, a parent or guardian may contact us at [email protected] to request deletion.

Data Transfers

If you are located outside the United States, your data may be transferred to and processed in the U.S., where privacy laws may differ from your country. We use safeguards like Standard Contractual Clauses (SCCs) for international transfers.

Data Breach Policy

In the event of a data breach:

Affected users will be notified within 72 hours, where required by law. We will take immediate steps to secure data and prevent further breaches.

Opt-Out Options

You can opt-out of:

Marketing Emails: Click "unsubscribe" in any email or update your preferences.

Analytics Tracking: Disable tracking in your browser or use opt-out tools provided by third-party services.

Dispute Resolution

For any disputes regarding data privacy, you may contact our privacy officer at [email protected]. If unresolved, you may file a complaint with your local data protection authority.

Modifications

We may update this Privacy Policy as needed to comply with laws or reflect changes in our practices. Updates will be posted on this page, and significant changes will be communicated via email.

Last Updated: December 19, 2024